Terms & Conditions

Last Updated: November 2, 2026

Welcome to 3C PRIME. These Terms & Conditions outline the rules that apply when you visit our website or purchase our products.

Our website, https://3cprime.com/, is owned and operated by Evermont LLC under the 3C PRIME brand.

By using our website or placing an order, you agree to these Terms & Conditions, subject to any rights you have under applicable law.

Please review these terms and conditions carefully before making a purchase.

1. Business Information

3C PRIME is an online retailer offering premium 3-ply toilet paper for household and business use.

Brand Name: 3C PRIME

Legal Business Name: Evermont LLC

Website: https://3cprime.com/

Customer Support Email: evermontllc2006@gmail.com

For questions about products, orders, shipping, returns, or these terms, please contact our customer support team.

2. Use of Our Website

By using our website, you agree to:

Provide accurate information when placing an order.
Use our website only for lawful purposes.
Avoid activities that may disrupt website functionality or security.
Respect the intellectual property and content displayed on our website.

You must not attempt to gain unauthorized access to our website, customer accounts, or administrative systems.

We may restrict access when reasonably necessary to protect the website, our customers, or our business.

3. Product Information

We aim to provide clear and accurate information about our products, including descriptions, pack sizes, features, and prices.

Our product range includes 3C PRIME premium 3-ply toilet paper in different pack sizes.

Please review product descriptions and quantities before completing your purchase.

We make reasonable efforts to keep product information accurate and up to date.

If we discover a material error in a product listing or order, we will correct it and contact affected customers as needed.

4. Product Availability

Products displayed on our website are subject to availability.

Adding an item to your cart does not guarantee its availability until checkout is completed.

If a purchased product becomes unavailable, we will contact you to discuss options such as a suitable replacement with your agreement or a refund.

We will not substitute a materially different product without your agreement.

5. Product Pricing

All product prices displayed on our website are in U.S. dollars (USD).

The applicable product price is displayed before you complete your purchase.

Any applicable sales tax will be shown during checkout.

We may update product prices for future purchases.

Price changes will not affect an order that has already been accepted, except where a material pricing error must be addressed in accordance with applicable law.

We will not charge additional amounts for accepted orders without your authorization.

6. Payments

We accept the payment methods displayed during checkout.

We process online payments through Stripe and the payment services enabled on our website.

Customers are responsible for providing accurate billing and payment information.

Orders may be delayed or declined if payment cannot be authorized or completed.

Payment information is handled according to our Privacy Policy and the applicable payment processor’s privacy practices.

7. Order Placement and Confirmation

When you place an order, you must provide accurate contact, billing, and shipping information.

After submittinAfter submitting an order, you will receive a confirmation or order status update at the email address provided during checkout. We require payment confirmation and processing before shipment.

If we cannot fulfill an order due to product unavailability, a material listing error, or another legitimate issue, we will contact you to arrange a resolution, including a refund if the order cannot be fulfilled.

8. Shipping and Delivery

3C PRIME offers shipping to the 48 contiguous United States and Washington, D.C.

We currently do not offer shipping to Alaska, Hawaii, Puerto Rico, other U.S. territories, or international destinations.

Our standard shipping conditions are:

Order Processing: 1–3 business days
Estimated Shipping Transit: 3–7 business days
Total Estimated Delivery: 4–10 business days
Standard Shipping Cost: FREE
Minimum Order Requirement: None

Shipping carriers may vary depending on order and delivery requirements.

Delivery times are estimates and not guaranteed arrival dates.

For additional information, please review our Shipping & Delivery Policy.

9. Returns and Refunds

We accept eligible returns within 15 days of delivery.

For standard returns, products must be unused, unopened, and in their original condition and packaging.

Because toilet paper is a hygiene product, opened or used items generally cannot be returned due to a change of mind.

Customers are responsible for return shipping costs when returning an eligible product due to a change of mind. If an order arrives damaged, defective, or incorrect, our support team will review the issue and arrange a refund or replacement without additional shipping charges.

Approved refunds are initiated within 3–5 business days and issued to the original payment method. Banks and payment providers may require additional time to process the refund.

For eligibility conditions and return instructions, please review our Refund & Returns Policy.

10. Order Cancellations

Customers may request to cancel an order before it has been processed or shipped.

To request cancellation, email:

evermontllc2006@gmail.com

Please include your order number and cancellation request.

If the order has not been processed or shipped, we will cancel it and arrange a refund if payment has already been collected.

Approved refunds are initiated within 3–5 business days.

Orders that have been processed or shipped cannot be canceled through the standard cancellation process.

Eligible products may still be returned after delivery in accordance with our Refund & Returns Policy.

11. Incorrect or Damaged Orders

If you receive an incorrect, damaged, or defective product, please contact us as soon as possible.

Please provide your order number, a description of the issue, and relevant photographs if possible.

We wWe will review the information and determine the appropriate resolution.pending on the circumstances, customers may receive a replacement or refund.

Nothing in these terms limits any non-waivable rights or remedies available under applicable law.

12. Customer Accounts

Customers who create an account are responsible for maintaining the confidentiality of their login credentials.

Please notify us if you believe your account has been accessed without authorization.

Please ensure your account and contact information remain accurate.

Personal information associated with customer accounts is handled according to our Privacy Policy.

13. Website Content and Intellectual Property

The 3C PRIME name, branding, website design, product descriptions, images, and other original website materials are protected by applicable intellectual property laws.

Unless permitted by law or authorized by the relevant rights holder, you may not reproduce, distribute, or commercially exploit protected website materials.

You may use our website content for personal shopping and product research.

14. Third-Party Services

Our website uses third-party services to support functions such as payment processing, shipping, and website operations.

These providers may have separate terms and privacy practices.

We are responsible for our own obligations to customers, while independent third-party providers are responsible for their respective services as required by applicable law.

Our website may contain links to third-party websites. These links do not necessarily indicate endorsement.

15. Privacy and Data Protection

We collect and process personal information as needed to operate our store, process payments, fulfill orders, and assist customers.

For information about how we collect, use, share, and protect personal information, please review our Privacy Policy.

16. Website Availability

We make reasonable efforts to maintain the availability and proper functioning of our website.

However, occasional interruptions may occur due to maintenance, technical problems, or circumstances beyond our reasonable control. We may update website features and functionality as needed.

These terms do not exclude responsibility where exclusion is prohibited by applicable law.

17. Responsibility and Applicable Rights

We aim to provide accurate product information, fulfill accepted orders, and address customer concerns appropriately.

To the extent permitted by applicable law, we are not responsible for losses arising solely from events outside our reasonable control.

Nothing in these Terms & Conditions excludes or limits liability that cannot lawfully be excluded or limits customers’ mandatory consumer protection rights.

18. Changes to These Terms

We may update these Terms & Conditions to reflect changes in our products, services, business practices, or applicable requirements.

Any revised version will be published on this page with an updated effective date.

Changes will apply prospectively unless otherwise permitted by law and will not remove rights that customers have already acquired.

19. Contact Information

If you have questions about these Terms & Conditions, please contact:

Evermont LLC — 3C PRIME

Email: evermontllc2006@gmail.com